Computer Lab/E-Classroom or LAN Computer Problems Form

Please fill out and submit this form whenever there is a computer related incident (whether it is a problem or a request) in the Moore Library Computer Lab/E-Classsroom or in the reference area on a LAN computer. Fill this form out as completely as possible. If this incident requires immediate attention, please also contact Meghan Weeks first (x5494), or, if unavailable, contact Sharon Yang (x5730). All entries marked with an asterisk (*) are required in order to submit this form. *What is your name? * Problem or Request: Problem Request * Priority <Highest> 1 2 3 4 5 <Lowest> * What date and time did you first notice this problem? Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2007 2008 Hour 1 2 3 4 5 6 7 8 9 10 11 12 Minute 00 05 10 15 20 25 30 35 40 45 50 55 AM PM * What type of device is this incident related to? For printing problems, choos e the individual computer, unless the problem occurs on more then one computer. Printer: LAB LAN Lab Machine: Select 01 Instructors 02 03 04 05 06 07 08 09 10 11 12 LAN Machine (Reference area): Select 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 (OED) 22 (Gov Doc) 23 (Periodicals) 24 (2nd flr) 25 (2nd flr) Other Device: LPC I (L-301E) LPC II (L-337) Not Listed (Describe Below) * Your Problem or Request (Please put as much information as possible, includin g error messages on the screen, and what you were attempting to do): Click on the send button when you have completed your request; click on cancel if you want to clear the form.